The Moving Day Waiver

Moving Day Waiver

Delays with moving? Not a problem

First Base Freight Ltd is a family run business; we have been trading for many years and have vasts amounts of knowledge and experience when it comes to removals, storage and shipping. All of your household goods and personal effects are handled with the utmost care and attention. We understand how important your personal possessions are and we make sure to look after them every step of the way. We offer professional removal services at competitive rates, all our services are tailored to your individual needs from moving a few things within the UK to entire house moves internationally.

When moving home, there is always a chance of delays or something going wrong hence why moving home can be one of the most stressful times in a persons life. It is possible that you might not receive your keys as early as you planned or you might not receive your keys at all on the day of the move, meaning you would have to pay a waiting fee for the removal men of £50.00 GBP plus VAT per hour or re-arranging for your goods to be delivered the following day if available.

Alternatively there might be an emergency situation meaning you cannot move on your intended date. If you inform us of any delays, 48 hours or more before your move then we will happily re-arrange your move to a later date at no extra cost however any re-arrangements you make with us within 48 hours of your move may incur additional charges.

How the waiver can help you

This is where the moving day waiver can help you, for a one off fee of £60.00 GBP plus VAT you will be entitled to 3 hours free of waiting time AND you will not have to pay any additional fees if you postpone your move date. We know that moving home is stressful and sometimes everything doesn't go to plan, that's why we offer the moving day waiver to give you some peace of mind in case something does go wrong. To request the waiver simply add it to the notes section of our booking form, payment for the moving day waiver must be received in full 48 hours before the move day unless previously agreed.


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